If I have technical issues, how can I get support?

How to contact support.

You can contact the support team of the Balantia app by following these steps:

  1. Go to the bottom of the screen

    There you'll find the line with the main app navigation icons.

  2. Open Settings

    Tap the gear icon at the top right.

  3. Select “Help & Support”

    Inside the settings menu, select the Help & Support section to see your available options.

  4. Tap “Live Support”

    From there you can use Live Support to chat directly with our team and get real-time help.


Alternative way to get in touch

You can also send us an email at [email protected].

The Balantia support team is always happy to help you and will get back to you as soon as possible.

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