How to contact us directly
If you need support via email, you can contact the balantia team directly by sending a message to:
Alternatively, in the app just follow these steps:
Go to the bottom of the screen
There you’ll find the bar with the main navigation icons of the app.
Open Settings
Tap the gear icon at the top right.
Select “Help & Support”
Inside the settings menu, find the section Help & Support to see the available options.
Tap “Send us an email”
From there, you can reach us by email at [email protected].
Our support team will look at your request and get back to you as soon as possible.