How can I cancel my subscription?

Cancel current subscription

To cancel your subscription, please note that subscription management is handled either within the balantia app or through the store where the purchase was made (Apple App Store or Google Play Store).

Below you’ll find all available cancellation options.


Cancel Subscription via the balantia App (iOS & Android)

You can cancel your subscription directly from the balantia app by following these steps:

  1. Open the balantia app

  2. Go to Settings (gear icon)

  3. Select Account

  4. Tap Subscription

  5. Choose Cancel subscription

The cancellation process is completed through the corresponding store (Apple App Store or Google Play Store).


Cancel Subscription via Google Play Store (Android)

If your subscription was purchased through the Google Play Store, you can also cancel it by following these steps:

  1. Open the Google Play Store on your device

  2. Tap your profile icon in the top right corner

  3. Select Payments & subscriptions

  4. Tap Subscriptions

  5. Find and select balantia

  6. Tap Cancel subscription and follow the confirmation steps

📌 Your subscription will remain active until the end of the current billing period.

🔗 Manage Google Play subscriptions:
https://play.google.com/store/account/subscriptions


Cancel Subscription via Apple App Store (iOS)

If you subscribed through the Apple App Store, you can cancel your subscription as follows:

  1. Open Settings on your iPhone

  2. Tap your name (Apple ID) at the top

  3. Select Subscriptions

  4. Find and tap balantia

  5. Select Cancel subscription and confirm

📌 Your subscription will remain active until the end of the current billing period.

🔗 Apple subscription support:
https://support.apple.com/HT201232


Useful Information

  • Canceling a subscription does not automatically issue a refund for the current billing period

  • You will retain access to all premium features until the subscription expires

  • Canceling prevents future charges

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