How can I turn off automatic subscription renewal?

Instructions to Disable Automatic Renewal

To disable automatic subscription renewal, the process is completed directly through the store where the purchase was made (Google Play Store or Apple App Store).

Below you’ll find detailed instructions depending on your device.


Disable Automatic Renewal via Google Play Store (Android)

If your subscription was purchased through the Google Play Store, follow these steps:

  1. Open the Google Play Store on your device

  2. Tap your profile icon in the top right corner

  3. Select Payments & subscriptions

  4. Tap Subscriptions

  5. Find and select the balantia subscription

  6. Tap Manage and turn off automatic renewal

📌 Your subscription will remain active until the end of the current billing period.

🔗 You can also manage your subscriptions on Google Play via the web:
https://play.google.com/store/account/subscriptions


Disable Automatic Renewal via Apple App Store (iOS)

If you subscribed through the Apple App Store, follow these steps:

  1. Open Settings on your iPhone

  2. Tap your name (Apple ID) at the top

  3. Select Subscriptions

  4. Find and tap the balantia subscription

  5. Select Cancel subscription or turn off automatic renewal, following the on-screen instructions

📌 Your subscription will remain available until the end of the current billing period.

🔗 Apple subscription support:
https://support.apple.com/HT202039


Useful Information

  • Disabling automatic renewal prevents future charges

  • Access to premium features is not immediately revoked

  • Your subscription remains active until the end of the already paid billing period

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