How can I change my subscription plan?

Changing subscription plan

You can change your subscription plan on balantia in the following ways:

  • Via Google Play Store (on Android devices)

  • Directly through the balantia app, if you’re using an iOS

  • Via Apple App Store (on iOS devices)


Change plan from the balantia app (iOS only)

If you’re using an iPhone or iPad, you can change your subscription plan right from the app:

  1. Open the balantia app

  2. Go to Settings (gear icon)

  3. Select Account

  4. Tap Subscription

  5. Choose the new plan you want

The change will be completed through the App Store.

📌 The option to change plan in-app is only available on iOS.


Change subscription via Google Play Store (Android)

If you're using an Android device, you can change your plan via the Google Play Store:

  1. Open the Google Play Store

  2. Tap the profile icon at the top right

  3. Select “Payments & subscriptions”

  4. Tap “Subscriptions”

  5. Find and select the balantia subscription

  6. Tap “Manage” and then “Change plan”

  7. Select the new plan

🔗 Manage Google Play subscriptions:
https://play.google.com/store/account/subscriptions


Change plan via App Store (iOS)

Alternatively, on iOS you can also change your plan straight from the App Store:

  1. Open the Settings of your device

  2. Tap your name (Apple ID)

  3. Select “Subscriptions”

  4. Find the balantia subscription

  5. Tap “Options” or “Change Plan”

  6. Select the new plan

🔗 Apple Support:
https://support.apple.com/el-gr/HT202039


Important information

  • The subscription plan change is done via the platform where the original purchase was made (Apple App Store or Google Play Store).

  • balantia can't change subscriptions.

  • The terms and available plan change options are set by the respective store.

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