In some cases, there might be a temporary mismatch between Google Play and the app, even if the payment went through successfully.
🔍 What’s happening?
Subscriptions on Android devices are managed directly by Google Play.
If something goes wrong during renewal (like a sync delay), the app might temporarily show that the subscription got declined, even if it’s already renewed.
✅ What you can do:
Open the Balantia
Go to the Subscription Screen
Tap the “Restore Purchases” button (bottom left)
Wait a few seconds for the sync to finish
In most cases, access is restored right away.
📩 If the problem continues:
Check that your subscription shows as active in Google Play Settings
If there’s still an issue, contact us from the app or at [email protected]