You can change your balantia subscription plan through the app or via the App Store or Google Play Store, depending on where you originally purchased your subscription.
Change your plan through balantia (iOS & Android)
Open the balantia app.
Tap “More”, the third tab at the bottom of the screen.
Select “Subscription”.
Review the available subscription management options and follow the instructions to change your plan.
The change is completed through the appropriate store (App Store or Google Play), provided your subscription supports plan changes.
Change your plan through the App Store (iOS)
Open Settings on your iPhone.
Tap your name at the top of the screen.
Select “Subscriptions”.
Find and select your balantia subscription.
Tap “See All Plans”, if available.
Choose your new plan and follow the instructions to confirm.
For more information, see Apple's instructions for changing subscription plans.
Change your plan through Google Play (Android)
Open the balantia app and go to “More” → “Subscription”.
Check whether a plan change option is available.
If available, select your new plan and follow the instructions to complete the change through Google Play.
You can also review your subscription on the Google Play Subscriptions page.
The ability to change plans depends on the options supported by the app and Google Play.
What should you know?
Plan changes are processed through the platform where you originally purchased your subscription.
When your new plan takes effect and any additional charges or credits depend on the terms of the respective store.
Before confirming the change, you'll be able to review the applicable terms and charges.
If you can't find your subscription, make sure you're signed in with the same Apple or Google Account you used to make the purchase.
Important: If you don't see an option to change your plan, that particular change may not be supported for your subscription. You can contact our support team at [email protected] for more information.